123-Reg Review – Is it worth your time and money?

123-Reg is well known as being a great cheap domain registrar, however it does provide hosting options too. But are they any good?
8.3/10 (Expert Score)
Product is rated as #21 in category Web Host Reviews
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Quick Facts & Checklist

Updated June 2023

Speed697 ms (January 2023 to June 2023)
Uptime99.99% (January 2023 to June 2023)
FeaturesUnlimited bandwidth, Free Domain 1st Year, Free SSL Certificates, Website Builder, 30-Day Money-Back Guarantee
Hosting PlansShared, WordPress, VPS and Dedicated Servers
Support24/7 Live Chat, Phone, Email, Knowledge Base
PricingPlans start from £2.99 per month 

123-Reg Overview

What Is 123-Reg?

123 Reg first came onto the market across the UK over 20 years ago. They have a simple philosophy that the internet should be for the many, not the few.

They’ve designed their platforms specifically for small business owners looking for a platform that can combine stress-free and straightforward management.

After this impressive amount of time in the market, we came into this review with high expectations.

This comprehensive hosting review of 123 Reg will go into exactly how well they’ve performed across their 20-year history.

Want to know how good (or bad) 123-Reg is? In this comprehensive 123-Reg hosting review, we’ll take a look at what this web host has to offer.

123-Reg review landing page

123 Reg is committed to understanding and helping customers regardless of their existing technology and web hosting skills.

Their products claim to be designed around this. Their entry-level product provides a relatively hassle-free journey for beginners.

Across the UK, 123 Reg are significant players in the web hosting market. With over 3.5 million web hosting and domain names currently registered and hosting over one million websites. Their customers are dedicated and depend on their services daily. 

123-Reg Is Eco-Firendly

Surprisingly, one of their most exciting facts which sets them apart from their competition is that they consider themselves ‘eco-friendly.’

Their eco-friendly green data centers are powered by the latest low-energy systems, which help minimise your carbon footprint.

A big claim, and one which sets them far apart from others in this space. So not only is your data secure in their centers, but they are working to protect the environment at the same time.

123-Reg Hosting Options

In terms of web hosting, 123 Reg offers four main types of hosting including:

In this article review, we take a deeper look into the web hosting side of the platform. This is hosting where multiple accounts can either access or ‘share’ a server.

Across this service, 123 Reg offers four different web hosting plans, all offering unlimited bandwidth.

Want to build your own website with WordPress?

123-Reg’s website builder enables anyone – at any skill level – to create a professional site in just minutes without knowing how to code.

Speed & Reliability

How Fast Is 123-Reg?

For the average business today the faster hosting is becoming more critical to hosting providers than ever. Interestingly, there is little information across the 123 Reg website about their promise across speed or page test speed. This is never a good sign.

123-Reg Speed Test

We found that our 123-Reg test site performed negatively in speed testing (using our Uptime Robot Monitor), taking 697 milliseconds seconds to respond.

While this test does not necessarily indicate how each website performs. We found that this information, coupled with the lack of information on their website, was not a great first impression.

Load Impact & Stress Test Results

We wanted to see if 123-Reg’s server held up under a bit of stress on the topic of speed. So we ran a test using K6 (formerly known as Load Impact) to simulate 50 active visitors over 5 minutes. 

The purpose of this is to determine the performance and reliability of the server when multiple users are accessing and using the site at the same time.

123reg load impact

123-Reg K6 Stress Test Results

The above chart shows that as the visitors increase (the grey line), the response time (the blue line) stays pretty stable. Despite an initial spike of around 20 virtual users, the response time averaged around 800 milliseconds.

BUT the server returned way too many errors. This means is that if you have a small website, then 123-Reg will work well for you. However, any traffic spikes will diminish your website performance.

This confirms our initial speed test and indicates that the 123-Reg server is pretty slow (compared to other providers) when multiple visitors are accessing the site.

123-Reg Shared Hosting Uptime

With regards to reliability or uptime, it is true that 123 Reg claim that your website will be ‘up’ 24/7 due to their cleverly designed load balancing features. This feature allows your website to be hosted on multiple servers.

Therefore, in the unlikely event that anything happens to your website, they switch to another server, so your site stays online. This considered approach to uptime is a real plus for their customers and business owners.

Not only do they provide that feature, but through our research, we found that 123 Reg’s test website had an uptime score of 99.99% over six months. Not too bad at all.

Pricing & Plans

How Much Does 123-Reg cost?

Now, the price point is always an exciting point when reviewing web hosting platforms. One of the most significant differences between 123 Reg and other web hosting providers is that they offer four plans.

We’ve become very used to web hosting providers, including between five and six pricing options. Still, the simplicity of 123 Reg offering a very clear and concise structure is a considerable benefit to customers who are just starting and don’t need excessive options.

123 reg pricing

123-Reg’s Shared Hosting Plans

123-Reg’s prices are undoubtedly low, starting at £2.99 a month. However, the features are pretty limited on this cheapest option. Features that come as standard with other hosts don’t kick in unless you select the Pro or Ultimate plan.

Create Your Own Website 

123 reg website builder

123-Reg’s feature packed Website Builder

Despite this, what caught our eye with this provider is their Website Builder. Yes, it’s not free, but it has some exceptional features and is well worth the money if you purchase a hosting plan with 123.

The ‘Standard’ website builder plan is set at £2.50 per month and includes:

  • Basic analytics – which provides detailed statistics on how your site is performing. It tracks statistics such as visitors to your site and the locations they are coming from.
  • Blogging tools – which create unique and engaging content that will attract more new customers.
  • Personalisation – across your site for your visions to improve overall engagement by displaying what is relevant to the customer.
  • Free domain – which is included with one of the following extensions: co.uk, .org.uk, .me.uk, .uk or .com
  • Free SSL certificate – is included to help protect your website and precious customer data and boost your overall Google ranking.
  • Free web hosting – to ensure reliability and fast loading speeds are standard.
  • A free email address – which is essential to send and receive email using your personalised web domain. This includes 1 IMAP/POP3 mailbox account.
  • Access to Google Calendar – allows visitors to easily view and sign up to things such as appointments, classes, seminars, or events you may be hosting. 
  • Zoom Video Conferencing – allows your customers to video call you through your own website software. This creates another streamlined process for ease of communication. 

Pro Plan

In comparison to their entry-level website builder package, the ‘Pro’ is the next option. This is set at £5.00 per month, essentially doubling the cost of the standard package. Included in this package is all the options above PLUS the following additional features:

  • Discount coupons – to encourage your customers into repeat business by offering them discounts while on the website.
  • Restaurant Menu – which will help any hospitality or food business by showing their customers what you have on offer.
  • Yelp Reviews – to help improve your business’s reputation by publishing positive reviews and remarks for potential new customers to see.
  • Multi-language options – allow you to choose from over 50 languages and add translations of your products and services. This feature is essential to UK-based businesses that may want to spread their wings across a global market.
  • Create a separate mobile experience – and edit your website based on the device of your users. 
  • Restore previous site versions – to keep your website safe and secure by automatically making backups to your content.
  • Advanced design mode – to give you even more flexibility with your website. The developer mode allows you to get stuck in and edit the HTML from your site directly. 

You can see that 123-Reg packs plenty of features into their website builder, but how do their hosting plan prices rank compared to its competitors?

123-Reg vs Competitors Prices

Host Provider
123reg brand logo 1
namecheap brand logo
hostinger brand logo
Shared Hosting
WordPress Hosting
VPS Hosting

Help & Support

How Good Is 123-Regs Support?

No matter what industry you are in, whether hospitality, finance, professional services or events, we all have one thing in common. When looking for the most effective web hosting platform, that there is access to excellent customer support.

123 reg support centre

123-Reg’s support centre with plenty of resources to help you

The promises 123 Reg make in this space leave a lot to be determined unfortunately. They aim to respond to queries within one hour across all contact channels which includes live chat support.

Their customer service team is available only between the following hours:

Weekdays: 08:00 – 22:00
Weekends: 09:00 – 17:00

Features & Products

What features and services do 123-Reg offer?

While we’ve already listed the various features of their website builder, but other features should be at the top of your list when choosing a web hosting provider. 

Intuitive Dashboard

123 reg dashboard

123-Reg’s easy to use control panel

One feature we love is the beautifully designed yet simplistic control panel. The Control Panel is easy to navigate. Wherever there is a button with a question mark, you can click it to open a support page filled with questions related to the term.

123-Reg Shared Hosting Features & Comparison

Main FeaturesStarterStandardProUltimate
Storage100 GBUnlimitedUnlimitedUnlimited
Free Domain Name✔︎✔︎✔︎✔︎
Free SSL Certificate✖︎✖︎✔︎✔︎
Daily Backups✖︎✖︎✖︎✖︎
24/7 customer service✔︎✔︎✔︎✔︎
Money back guarantee✔︎✔︎✔︎✔︎

Secondly, the ability to change your mind should your business need to change direction is huge. 123 Reg currently offers a full refund for their hosting plans within the first 14 days of signing up for the service.

This excludes any additional fees for domain registrations. Furthermore, like all good web-hosting providers, 123-Reg accepts major credit cards, PayPal, and Direct Debit transactions for payment.

Security & Protection

Is My Website Secure With 123-Reg?

As mentioned in the pricing and plans, 123 Reg does offer SSL certificates. However, their current plans only cover this at a basic level.

If security is an issue, we recommend the Pro plan only to ensure you are adequately protected.

123 reg security

123-Reg offers SiteLock security at a price

Is Security a priority for you?

123-Reg have all the bases covered, from free SSL certificates, file integrity checks to SiteLock Security. Take a look and see what’s included!

Pros & Cons

What We Like & Dislike About 123-Reg

123-Reg Cons

Plan offerings – As mentioned, the plans offered are pretty basic across both standard and pro. You get all the resources you need to launch and maintain your website. Still, in terms of deeper security, the ability to personalise and manage your website and accessing deep analytics, you may find yourself disappointed. 

Support – 
Frustratingly, their support promises fall short for a web hosting platform that has been around for 20 years. Their customer service team is only available between Weekdays: 08:00 – 22:00 and Weekends: 09:00 – 17:00. This will undoubtedly cause problems for some urgent out-of-hours issues, especially if your business is trading overseas (or outside of the UK timezone).

What Are The Alternatives To 123-Reg?

Hostinger Best Overall Cheap Host

Hostinger provides fast, stable and feature packed web hosting services for the best price!

Namecheap Great For Domains

Namecheap offers a wide variety of web hosting options at extremely affordable prices!

Bluehost #2 Rated Cheap host

The most popular web host by far, offering great packages and amazing value for money!

A2 Hosting #3 cheap Hosting

A2 consistently delivers best in class speed, with great features and varied plans

iPage Great Features

Create and grow your dream site with an intuitive site builder & flexible hosting, at a price you’ll love.

Final Thoughts

Do We Recommend 123-Reg?

So far, my overall experience understanding the detail of 123-Reg has been a mixed review.

While I can understand the popularity of this web hosting provider after being in the market for over 20 years, some of their terms or features still seem outdated for the modern UK user. 

When comparing with other web-hosting providers, offering four shared hosting options but only getting ‘standard’ features on the pricier plans is a sticking point.

There are plenty of other hosts out there that offer all of the features on offer at 123-Reg, but at a lower price, so no, you would be best spending your money elsewhere. Sorry, 123.

Want to give 123-Reg a go?

With a great website builder with lots of added features, you can create a fantastic website in no time. Head over to 123-Reg now!

Overall Score

Editor & User Ratings

8.3Expert Score
123-Reg Web Hosting

Not bad, but not the best! If you’re looking for a host with a great website builder, then 123-Reg is worth a look.

Speed & Reliability
Pricing & Plans
Help & Support
Features & Products
Security & Protection


  • gregg walker profile

    Gregg is a content editor and internal writer at Host advisor. For over 15 years, Gregg has been a digital marketing consultant and technology copywriter and regularly works on WordPress projects for large UK based multi-national companies.

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