DreamHost Review: Features, Pricing, Pros & Cons

DreamHost has been running a successful web hosting company for many years, which is a testament in itself. But are they still at the top of their game?
8.8/10 (Expert Score)
Product is rated as #11 in category Web Host Reviews
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Quick Facts & Checklist

Updated June 2023

Speed531 ms (January 2023 to June 2023)
Uptime99.92% (January 2023 to June 2023)
FeaturesUnmetered bandwidth, Free Domain 1st Year, Free SSL Certificate, Free Website Builder, 97-Day Money-Back Guarantee
Hosting PlansShared, WordPress, VPS, Cloud, and Dedicated options
Support24/7 Live Chat, Phone, Email, Knowledge Base
PricingPlans start from £1.58 per month 

DreamHost Overview

What Is DreamHost?

At nearly 25 years on the market, DreamHost hosts an impressive 1.5 million websites. They claim that they believe in a world where people have the freedom to choose how their digital content is shared. Therefore, they foster this dream to success by providing an open web platform of choice.

So since their humble beginnings in their 1997 dorm room, their customer count has grown throughout more than 100 countries.

dreamhost review landing page

DreamHost supports the ever-popular WordPress. As we all know, WordPress is a powerful open source content management system for the web.

DreamHost is dedicated to this platform with huge aims to help make WordPress better with code, community collaboration, and expert-level leading industry support. If you are after website hosting with WordPress, this review will tick a lot of your boxes.

Recommended By WordPress

dreamhost wordpress recommended

DreamHost is a recommended WordPress host

They have a straightforward belief about web hosting. They believe that when you put your dreams online—your words, photos, creations—you shouldn’t have to worry about your service provider mining that data for marketing purposes.

DreamHost’s open platform gives their customers the power to share their data and the freedom to control how it’s used. For the average UK business owner, this should be music to your ears.

Read on to find out if you should host your website with Dreamhost!

Looking to create your website with WordPress?

All of DreamHost’s WordPress hosting plans include robust features and add-ons designed to make sure it’s easy for you to find success at each step of your online journey!

Speed & Reliability

How Fast Is DreamHost?

For the average business today, the speed test is becoming more critical to hosting providers than ever. So how does Dreamhost fare?

DreamHost Speed Test

From our research, we’ve found that DreamHost’s average speed has been consistently excellent. DreamHost recorded a 531 ms average loading time over the past six months.

Load Impact & Stress Test Results

Rather than just carrying out a single test of the website’s full load time, we also use K6 (formerly known as Load Impact) to carry out a stress test of their server. 

The test sends 50 virtual concurrent users over 5 minutes to our test site to see how quickly the server can respond as visitors increase.

dreamhost load impact

DreamHost K6 Stress Test Results

The above chart shows that as the visitor’s increase (the grey line), the response time (the blue line) also increases. This means that as more users access your website, your page loading speed slows down, which is not so great for your visitors.

DreamHost Shared Hosting Uptime

When assessing uptime, DreamHost has overwhelmingly glowing reviews online, setting it far above its competitors. First of all, DreamHost guarantees 100% uptime in their ‘Terms of Service’; however, keeping in mind that scheduled maintenance or user errors aren’t covered in this guarantee.

Our test site measured their average uptime as 99.99%, smashing industry averages from our research over the last six months.

Pricing & Plans

So, What About The Price?

DreamHost currently has two’ plans’ or pricing structures available. It ensures no matter where you are on your business journey. There is an option for both beginners and professionals. Their two plans are ‘Starter’ and ‘Unlimited.’

dreamhost pricing

DreamHost’s Shared Hosting Plans

Shared Starter Plan

For ‘Starter,’ this will set you at £1.58 per month, a reasonable entry-level price to get your business off and running.

While it includes many exciting features at this price point, it is also essential to note that it consists of a money-back guarantee for the first 97 days. Which is the longest money-back period we’ve ever seen across web hosting platforms.

This plan includes one website, unmetered site visits per month, unlimited site storage, five subdomains, 6 FTP/SFTP/Shell Users, and 6 MySQL databases.

Unlimited SSD Storage

It also comes with SSD Storage, WordPress Pre-installed and Free Automated WordPress Migrations. The free DreamHost Automated Migration plugin helps you easily migrate your existing WordPress site over to DreamHost.

Finally, it also boats an impress WP website builder, free SSL certificate, automatic WordPress updates, automated daily backups, free domain privacy, a custom-built control panel and advanced features such as SFTP, shell access, WP-CLI and more.

Shared Unlimited Plan

The ‘Unlimited’ plan essentially doubles the cost and will set you back £2.38 per month. While it includes many exciting features at this price point, it is also essential to note that, as with the starter plan, it also has troubleshooting and support options.

This plan includes unlimited websites, unlimited bandwidth, email accounts using your domain and unlimited site storage. Also included are unlimited subdomains, unlimited FTP/SFTP/Shell Users, and unlimited MySQL databases.

Free Automated WordPress

It also comes with WordPress Pre-installed and Automated WordPress Migrations to help you easily migrate your existing WordPress site over to DreamHost.

Lastly, the starter plan also boats an impressive WP website builder, free SSL certificate, automatic WordPress updates, automated daily backups, free domain privacy, a custom-built control panel, and advanced features such as SFTP shell access.

DreamHost’s Alternative Hosting Packages

Help & Support

How Good Is DreamHost’s Support?

Customer support levels can be the difference between a good web provider and a very poor one. Every business can’t go without, and DreamHost has an exciting approach to managing their customer’s expectations.

dreamhost knowledge base

DreamHost has a helpful knowledge base

First, there is the DreamHost Help Bot which is available 24/7 through the chat widget. If you want to chat to a ‘real human,’ you can also do this (however, not open 24/7).

The customer support chat line is available every day 5:30 AM –9:30 PM through the customer panel.

dreamhost support

DreamHost has a variety of support channels

They’ve done their best to provide 24/7 support through their Help Bot. However, it is unusual that a web hosting provider of such high caliber as DreamHost doesn’t offer their customer support lines available 24/7.

This will undoubtedly be a turn-off for prospective customers. Especially if your business is UK-based but sells or interacts with a global audience.

Suppose your customer is based in Australia and can’t access your site, and you need to resolve the issue. In that case, the limited support line could mean you have the potential to lose this customer.

Does expert help matter to you?

Alongside DreamHost’s online customer support, they also have a community forum where you can find answers to your hosting questions.

Features & Products

What Features & Services Do DreamHost Offer?

One of their DreamHost’s most significant features is their claim to be experts at WordPress. Since DreamHost has been hosting WordPress websites and blogs since their beginning. Their customer service team is well-trained WordPress experts.

DreamHost Shared Hosting Features & Comparison

Main FeaturesShared StarterShared Unlimited
Free Domain Name✔︎✔︎
Free SSL Certificate✔︎✔︎
Daily Backups✔︎✔︎
24/7 customer service✔︎✔︎
Money back guarantee✔︎✔︎

DreamHost would work best for you if you are looking at a web hosting platform with this kind of feature, boasting over 750K WordPress installations on their platform.

Free Website Builder

dreamhost website builder

DreamHost’s WP Website builder lets you create stunning websites in minutes

Finally, for their relatively small price tag, they seem to offer a lot. As mentioned, this web hosting platform makes for a great choice, such as unlimited storage and bandwidth, backups, 24-hour support (albeit no live chat options), and even free SSL certificates.
Security & Protection

Security & Protection

Is Your Website Secure With DreamHost?

DreamHost has recognised the challenges that online businesses face. They believe that keeping their customers’ websites and servers safe from suspicious people and groups online is a huge priority.

Security & Encryption

Their team of security engineers, internally known as ‘Nightmare Labs’, is leading their efforts to make sure all the customers, no matter how big or small, have a worry-free experience.

dreamhost security features

DreamHost also offer free & paid SSL security certificates

Across their two plans, there are different levels of security available. Some of these features include the following:

  • Malware Remover – designed to help discover and fix malware issues on customer websites.
  • Free Domain Privacythis feature comes free with all plans.
  • mod_securitythis is the industry-standard web application firewall for apache. 
  • Encryptionfree and open SSL/TLS certificates by a not-for-profit certificate authority.
  • HTTP/2 – all their nginx offerings include http/2 support. It’s the next standard for the world wide web and encrypted by default.

Pros & Cons

What We Like & Dislike About DreamHost

DreamHost Cons

Support – It doesn’t offer live telephone support, and this only can be accessed from 5:30 AM to 9:30 PM Pacific time. You are left with an online ticket or Help Bot support outside those hours, significantly slower. 

There is no email account in the starter plan – 
Email accounts are paid separately for the Shared Starter plan, but they are pretty affordable. For some people just starting, this won’t be a significant issue. As your business excels, this kind of feature is essential to remain professional and legitimate. 

Lack of advanced features – 
Some functions for larger projects seem to be missing. For instance, no staging, built-in caching, or advanced backup solutions will cause significant disruption for some businesses. 

Cheaper alternatives – 
There will always be more affordable alternatives for web hosting and while looking for the best website host on the market. With such a competitive space, I think DreamHost has addressed many concerns UK business owners have had over their hosting sites. However, it does fall a bit short, only offering two versions.

What Are The Alternatives To DreamHost?

Bluehost #2 Rated Cheap host

The most popular web host by far, offering great packages and amazing value for money!

A2 Hosting #3 cheap Hosting

A2 consistently delivers best in class speed, with great features and varied plans

HostGator Great value option

A great budget friendly host offering good packages and support for those new to hosting

iPage Great Features

Create and grow your dream site with an intuitive site builder & flexible hosting, at a price you’ll love.

Final Thoughts

Do We Recommend DreamHost?

Yes, we do. Despite relatively slow loading times compared to some of their competitors, DreamHost’s performance exceeds the expectations of other hosting companies in almost every category.

In terms of a value-for-money service, it is tough not to look past their incredible 97-day money-back guarantee.

In my research, I’ve never seen such an offer from any web hosting platform. The best I’ve seen across similar competitors has been a standard 30-day money-back guarantee.

In this instance, it is hard not to recommend DreamHost. If you haven’t found your dream web hosting platform after 97 days, you possibly never will.

Ready to give DreamHost a try?

Feature-packed website hosting plans with
transparent pricing, backed by an unbeatable 97-Day Money-Back Guarantee. What’s not to like about Dreamhost!

Overall Score

Editor & User Ratings

9.4Expert Score
DreamHost Web Hosting

DreamHost offers great features at excellent prices, with a whole host of tools to make the process easy for beginners.

Speed & Reliability
Pricing & Plans
Help & Support
Features & Products
Security & Protection


  • simon jones profile 1

    Simon is a consultant who found his way into running a web business. His commitment to innovation and iteration (and his good humour) are present in everything we do. He is an experienced researcher, writer and editor. He is the author behind much of what you read on Host Advisor.

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