Dreamhost Review

Dreamhost has been running a successful web hosting company for many years, which is a testament in itself. But are they still at the top of their game?
8.8/10 (Expert Score)
Product is rated as #10 in category Web Host Reviews
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Quick Facts & Checklist

Speed425 ms (over the last 6 months, updated March 2021)
Uptime99.98% (over the last 6 months, updated March 2021)
FeaturesUnmetered bandwidth, Free Domain 1st Year, Free SSL Certificate, Free Website Builder, 97-Day Money-Back Guarantee
Hosting PlansShared, WordPress, VPS, Cloud, and Dedicated options
Support24/7 Live Chat, Phone, Email, Knowledge Base
PricingPlans start from £1.86 per month 

Dreamhost Overview

What Is Dreamhost?

At nearly 25 years on the market, DreamHost hosts an impressive 1.5 million sites listed. They claim that they believe in a world where people have the freedom to choose how their digital content is shared, that they therefore foster this dream to success by providing an open web platform of choice.

So since their humble beginnings in their 1997 dorm room, their customer count has grown throughout more than 100 countries.

dreamhost review landing page

DreamHost supports the ever popular WordPress. As we all know, WordPress is a powerful open source content management system for the web.

With huge aims to help make WordPress better with code, community collaboration, and expert-level leading industry support, DreamHost is clearly dedicated to this platform. If you are after website hosting with WordPress, this review will tick a lot of your boxes.

Recommended By WordPress

dreamhost wordpress recommended

Dreamhost is a recommended WordPress host

They have a really simple belief across their web hosting service. They believe that when you put your dreams online—your words, your photos, your creations—you shouldn’t have to worry about your service provider mining that data for marketing purposes.

DreamHost’s open platform gives their customers the power to share their data and the freedom to control how it’s used. For the average UK business owner, this should be music to your ears. 

Read on to find out if you should host your website with Dreamhost!

Looking to create your website with WordPress?

All of DreamHost’s WordPress hosting plans include robust features and add-ons designed to make sure it’s easy for you to find success at each step of your online journey!

Speed & Reliability

How Fast Is Dreamhost?

For the average business today the speed test is becoming more critical to hosting providers than ever. The competition in this space is huge. So how does Dreamhost fare in this space?

Dreamhost Speed Test

From our research, we’ve found that DreamHost’s average speed has been consistently great. DreamHost recorded 648ms average loading time over the past 24 months. 

Load Impact & Stress Test Results

Rather than just carrying out a single test of the website’s complete load times, we also use K6 (formerly known as Load Impact) to carry out a stress test of their server. 

The test sends 50 virtual concurrent users over 5 minutes to our test site to see how quickly the server can respond as the number of visitors increase. 

dreamhost load impact

Dreamhost K6 Stress Test Results

The above chart shows that as the visitors increase (the grey line), the response time (the blue line) also increased. This means that as more users access your website your page loading speed slows down, which is not so great for your visitors.

Dreamhost Shared Hosting Uptime

When assessing uptime, DreamHost has overwhelmingly glowing reviews online setting it far above its competitors. First of all, DreamHost guarantees 100% uptime in their ‘Terms of Service’ however keeping in mind that scheduled maintenance or user errors aren’t covered in this guarantee.

From our research over the last 6 months, our test site measured their average uptime as 99.98% smashing industry averages.

Pricing & Plans

So, What About The Price?

DreamHost currently has two ‘plans’ or pricing structures available. It ensures no matter where you are on your business journey there is an option for both beginners and professionals. Their two plans are ‘Starter’ and ‘Unlimited’.

dreamhost pricing

Dreamhosts Shared Hosting Plans

Shared Starter Plan

For ‘Starter’ this will set you at £1.86 per month. A reasonable entry level price to get your business off and running.

Whilst it includes a lot of interesting features at this price point it is also important to call out that it includes a money-back guarantee for the first 97 days (which is the longest money-back period we’ve ever seen across web hosting platforms) as well as 24/7 troubleshooting and support options.

Included in this plan is one website, unmetered site visits per month, unlimited site storage, five subdomains, 6 FTP/SFTP/Shell Users and 6 MySQL databases.

Unlimited SSD Storage

It also comes with SSD Storage, WordPress Pre-installed and Free Automated WordPress Migrations to help you easily migrate your existing WordPress site over to DreamHost using the free DreamHost Automated Migration plugin.

Finally, it also boats an impress WP website builder, free SSL certificate, automatic WordPress updates, automated daily backups, free domain privacy, a custom built control panel and advanced features such as SFTP, shell access, WP-CLI and more.

Shared Unlimited Plan

For the ‘Unlimited’ plan this essentially doubles the cost and will set you back £2.19 per month. Again, while it includes a lot of interesting features at this price point it is also important to call out that as with the starter plan, it also includes a money-back guarantee for the first 97 days as well as 24/7 troubleshooting and support options.

Included in this plan is unlimited websites, unlimited bandwidth, email accounts using your domain, unlimited site storage, unlimited subdomains, unlimited FTP/SFTP/Shell Users and unlimited MySQL databases.

Free Automated WordPress

It also comes with SSD Storage, WordPress Pre-installed and Automated WordPress Migrations to help you easily migrate your existing WordPress site over to DreamHost using the free DreamHost Automated Migration plugin and a free SSL certificate.

Lastly, as with the starter plan it also boats an impress WP website builder, free SSL certificate, automatic WordPress updates, automated daily backups, free domain privacy, a custom built control panel and advanced features such as SFTP, shell access, WP-CLI and more.

Dreamhost’s Alternative Hosting Packages

Help & Support

How Good Is Dreamhosts Support?

Customer support levels can be the difference between a good web provider and a very poor one. Something every business simply can’t go without and DreamHost has an interesting approach to managing their customers expectations.

dreamhost knowledge base

Dreamhost has a helpful knowledge base

First there is the DreamHost Help Bot which is available 24/7 through the chat widget. If you are wanting to chat to a ‘real human’ you can also do this (however not available 24/7).

The customer support chat line is available everyday 5:30AM –9:30PM through the customer panel.

dreamhost support

Dreamhost has a variety of support channels

It’s clear they’ve done their best to provide a 24/7 support through their Help Bot, however it is unusual that a web hosting provider of such high calibre as DreamHost doesn’t offer their customer support lines available 24/7.

This will certainly be a turn off for prospective customers. Especially if your business is UK based, but sells or interacts with a global audience.

If your customer is based in Australia and can’t access your site and you need to resolve the issue the limited support line could mean you have the potential to lose this customer. 

Does expert help matter to you?

Alongside Dreamhosts online customer support, they also have a community forum, where you can find answers to your hosting questions.

Features & Products

What Features & Services Do Dreamhost Offer?

One of their DreamHosts largest feature is their claim to be experts at WordPress. Since DreamHost has been hosting WordPress websites and blogs since their beginning. Their customer service team are well trained WordPress experts.

Dreamhost Shared Hosting Features & Comparison

Main FeaturesShared StarterShared Unlimited
Free Domain Name✔︎✔︎
Free SSL Certificate✔︎✔︎
Daily Backups✔︎✔︎
24/7 customer service✔︎✔︎
Money back guarantee✔︎✔︎

If you are looking at a web hosting platform with these kind of features, DreamHost would work best for you boasting over 750K WordPress installations on their platform.

Free Website Builder

dreamhost website builder

Dreamhosts WP Website builder lets you create stunning websites in minutes

Finally, for their relatively small price tag, they seem to offer a lot. As mentioned items such as  unlimited storage and bandwidth, backups, 24-hour support (albeit no live chat options, but the 24/7 Help Bot support) and even free SSL certificates this web hosting platform makes for a great choice.

Security & Protection

Is Your Website Secure With Dreamhost?

It’s clear that DreamHost has recognised the challenges that online businesses face in 2020. They believe that keeping their customers websites and their servers safe from suspicious people and groups online is a huge priority.

Security & Encryption

Their team of security engineers, internally known as ‘Nightmare Labs’, is leading their efforts to make sure all the customers no matter how big or small have a worry-free experience.

dreamhost security features

Dreamhost also offer free & paid SSL security certificates

Across their two plans there are different levels of security available. Some of these features include the following:

  • Malware Remover – designed to help discover and fix malware issues on customer websites.
  • Free Domain Privacythis feature comes free with all plans.
  • mod_securitythis is the industry-standard web application firewall for apache. 
  • Encryptionfree and open SSL/TLS certificates by a not-for-profit certificate authority.
  • HTTP/2 – all their nginx offerings include http/2 support. It’s the next standard for the world wide web and encrypted by default.

Pros & Cons

What We Like & Dislike About Dreamhost

What Are The Alternatives To Dreamhost?

Bluehost #2 Rated Cheap host

The most popular web host by far, offering great packages and amazing value for money!

A2 Hosting #3 cheap Hosting

A2 consistently delivers best in class speed, with great features and varied plans

Hostgator Great value option

A great budget friendly host offering good packages and support for those new to hosting

iPage Great Features

Create and grow your dream site with an intuitive site builder & flexible hosting, at a price you’ll love.

Final Thoughts

Do We Recommend Dreamhost?

Yes we do. Despite relatively slow loading times compared to some of their competitors, in almost every category, DreamHost’s performance continues to exceed expectations of other hosting companies.

In terms of a value for money service, it is really hard to not look past their incredible 97 day money-back guarantee.

In my research, I’ve never seen such an offer from any web hosting platforms. The best I’ve seen across similar competitors has been a standard 30-day money-back guarantee. 

In this instance, it is hard to not recommend DreamHost. If you haven’t found your dream web hosting platform after 97 days, you possibly never will. 

Ready to give Dreamhost a try?

Feature packed website hosting plans with
clear pricing, backed by an unbeatable 97-Day Money-Back Guarantee. Whats not to like about Dreamhost!

Overall Score

Editor & User Ratings

9.4Expert Score
Dreamhost, Great hosting with affordable pricing and high-quality features!

DreamHost offers great features at excellent prices, with a whole host of tools to make the process easy for beginners.

Speed & Reliability
Pricing & Plans
Help & Support
Features & Products
Security & Protection

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