Quick Facts & Checklist
|Speed||377 ms (over the last 6 months, updated March 2021)|
|Uptime||99.98% (over the last 6 months, updated March 2021)|
|Features||Unmetered bandwidth, Free Domain 1st Year, Free Office 365 1st Year, 24/7 Network Security, 30-Day Money-Back Guarantee|
|Hosting Plans||Shared, WordPress, VPS and Dedicated Servers|
|Support||24/7 Live Chat, Phone, Email, Knowledge Base|
|Pricing||Plans start from £1.00 per month|
What Is GoDaddy?
GoDaddy was founded in 1997 in Baltimore, Maryland by well renowned business and tech entrepreneur Bob Parsons. Since then, it has become a publicly traded company with over 20 million customers and 700 employees worldwide.
If you haven’t already heard of GoDaddy from their impressive time on the internet, you may know them from their clever advertising TV campaigns where their budgets for this type of marketing seems endless.
Appearing across Super Bowl commercials in 2005 and more recently, the Icc Cricket World Cup in 2019 it will be almost impossible to not have heard some type of reference to the words GoDaddy.
With their new CEO, Aman Bhutani GoDaddy is looking ahead to more successful years. Prior to joining GoDaddy in 2019, Aman spent nearly a decade at Expedia Inc., where he served as Brand Expedia Group president from 2015 to 2019 and chief technology officer and SVP of worldwide engineering from 2010 to 2015.
With an impressive $3 billion in annual revenue recorded in 2019, things must be good for GoDaddy right?
Not only is their customer number impressive, but what exactly does 20 million customers look like? Well, according to BuiltWith, 1 in every 20 websites seems to be hosted on GoDaddy and currently a massive 80 million domains are currently hosted.
This GoDaddy review will go into exactly how well that mission and vision has fared into 2021. We purchased GoDaddy’s shared hosting plan and tested their uptime, speed, customer service, and other features in detail to find out how they measure up!
Let’s take a closer look.
Speed & Reliability
How Fast Is GoDaddy?
For the average business today, the way to stay ahead of the competition is through speed and reliability. You want your customers to be able to quickly access what they desire from your website without the hassle of slow speed times, or confusing landing pages.
The competition to be the best hosting provider in this category is huge. When evaluating GoDaddy’s approach to speed some cracks start to appear.
Considering GoDaddy’s very impressive customer base numbers and annual revenue figures, you’d expect them to have even more impressive stats and data around their accessibility. Devastatingly, this is where a lot of GoDaddy receives its criticism.
GoDaddy Speed Test
Through our research, we’ve found that while although GoDaddy‘s speed is not as good as Hostinger or A2 Hosting, however their hosting server is reasonable enough and shouldn’t disappoint you.
We found that our test site averaged a speed of 377 ms over the last 6 months.
Load Impact & Stress Test Results
On the topic of speed, we wanted to see if GoDaddy’s server held up under a bit of stress, so we ran a test using K6 (formerly known as Load Impact) to simulate 50 active visitors over 5 minutes.
The purpose of this is to determine the performance and reliability of the server when multiple users are accessing and using the site at the same time.
Liquid Web K6 Stress Test Results
The above chart shows that as the visitors increase (the grey line), the response time (the blue line) stayed fairly stable. Despite there being an initial spike around 25 virtual users, the response time never went above 860 milliseconds.
However the server did return a lot of errors, which means is that if you have a small website, then GoDaddy shared hosting will perform well, BUT, if you have a high traffic website, your visitors could have a slower experience whilst on your site.
GoDaddy also offers the latest PHP version, which will give you an extra speed boost. However, where they let themselves down is that they don’t offer a server-side caching system and their shared hosting doesn’t come with dedicated speed optimisation plugins for WordPress and similar CMSs.
This can be aided by using a WordPress caching plugin. Caching, on the other hand, can make little difference if the web server is slow.
GoDaddy Hosting Uptime
As an overview, an uptime rate of 99.96% means about 3.5 hours of total downtime per year, which is not too bad. However, as mentioned, this kind of downtime (or any downtime at all) is not ideal.
In fact, some website hosting services can offer average uptime as high as 99.995%. This of course translates to only about half an hour of downtime per year. This would be considered the absolute best across the industry.
Across reliability or ‘uptime’ GoDaddy delivered a great uptime on out test site. The last 6 month average was an impressive 99.98%.
We should point out that while there are many negative reviews out there on GoDaddy, our experience with speed, performance and uptime has been excellent.
So does that mean our review is biased? Not at all. When you sign up for a shared plan with any host, they will put your site on a server with other website owners.
In some cases these servers can be overloaded and cause your website to run slower or have an increased downtime due to the amount of resources needed. In our case our test site appears to be on a secure and stable server.
Pricing & Plans
How Much Does GoDaddy Cost?
GoDaddy currently has three ‘plans’ or pricing structures available. The best part about this is that each plan is incredibly different to ensure the needs of their customers are met.
It ensures no matter where you are on your business journey there is an option for a beginner right through to an advanced professional.
GoDaddy’s Shared Hosting Plans
Before we get stuck into what each plan offers, it is important to note that there are a number of features that no matter which plan you choose you will have access to the following:
Second to note is that GoDaddy offers many up-sells for basic features that you’d assume were just included for free (SSL certificates and backups, as an example.).
Adding any one of these could instantly double the cost of your plan. A good note to keep in mind when looking at the next three plans.
GoDaddy Economy Shared Plan
Their first plan option (or entry level option) is called ‘Economy’. This plan is currently priced at a very low
£3.99 £2.99 per month. Included in this plan is:
GoDaddy Deluxe Shared Plan
Their next plan, is called ‘Deluxe’ and is valued at £4.99 per month. Very affordable with a number of great features which make a reasonable step up from ‘Economy’. Included in this plan is:
GoDaddy Ultimate Shared Plan
Their next plan up, is called ‘Ultimate’ and is valued at £7.99 per month. This plan is designed with more power. Included in this plan is:
GoDaddy Maximum Shared Plan
Their final plan, is called ‘Maximum’ and is valued at £9.99 per month. This plan is designed with even more power to enable complex websites with intense traffic. Included in this plan is:
Godaddy offers up a whole range of hosting options alongside their popular shared plans that include: WordPress, VPS and Dedicated hosting.
GoDaddy’s Alternative Hosting Packages
In this case, you could skip the basic package and head straight to the ‘dedicated’ package. This range in price makes Godaddy affordable for everyone, however, how does it rank in comparison to its competitors?
GoDaddy vs Competitors Prices
Help & Support
How Good Is GoDaddys Support?
Customer support levels can be the difference between a good web provider and a very poor one. Something every business simply can’t go without and GoDaddy has some large claims in this space.
Award Winning Support
As mentioned, across each plan no matter what level you start at you have access to what GoDaddy has called their ‘Award Winning’ 24/7 support. So what exactly does award winning 24/7 support look like?
GoDaddy also offers instant messages through their website and WhatsApp.
Across just about every country they’ve got a support number listed. Not only, do they list the 24/7 phone line support, but there is also the ‘GoDaddy Community’ which is essentially an open forum for users to collaborate, ask questions and read through troubleshooting blogs.
You can access help and support in your dashboard
While some other independent review sites claim that not all the resources are kept up to date across their site, this would serve as a good place to go for basic questions and research.
Features & Products
What Features & Services Do GoDaddy Offer?
As mentioned throughout the pricing and plans there are a number of unique features from GoDaddy’s web hosting.
GoDaddy web hosting is perfect for people who are wanting to start off with building their business online. I think it does a great job of providing great security, affordability as well as great 24/7 support across the platform.
GoDaddy Shared Hosting Comparison Chart
|Free Domain Name||✔︎||✔︎||✔︎||✔︎|
|Free SSL Certificate||✖︎||✖︎||✔︎||Unlimited|
|24/7 customer service||✔︎||✔︎||✔︎||✔︎|
|Money back guarantee||✔︎||✔︎||✔︎||✔︎|
For UK based businesses it is important that you can access this support no matter where you take your business. They have telephone support lines in most countries they operate, which is unlike other web hosting providers we’ve researched before.
Fully Managed WordPress
The only drawback is if you are planning to use a CMS like WordPress, GoDaddy has a lot of restrictions for you.
You may have to spend a lot of time fixing things in cPanel. So if you want to host WordPress website either go with their Managed WordPress hosting plans or perhaps for other web hosts in this space.
Godaddy’s user interface is beginner friendly and easy to use
Security & Protection
Whats GoDaddy’s Security Like?
One of the most impressive parts of GoDaddy is just how much effort has been put into security across their platform.
To put it simply, when security across a web service breaks down, the whole business can break down. The long term effects of a security breach can damage brand perception, trust and transparency with customers.
Enhanced Security Across All Plans
Because of this acknowledgement GoDaddy has recognised the challenges faced by UK business and created a security system and promise which addresses exactly what customers want.
The security features are not just for the top-paying plans either, they are included in every plan.
GoDaddy’s offers great top security on all their packages
This is of course, 24/7 security monitoring and DDoS protection. The great thing about DDoS protection is that it works by using algorithms and advanced software to monitor incoming traffic to your website.
Any traffic that isn’t legitimate or could be listed as a concern is denied access, whereas legitimate traffic continues to filter through to the site.
Free SSL Certificates On Top Tier Plans Only
Free SSL certificates are available for a price
Pros & Cons
What We Like & Dislike About GoDaddy
What Are The Alternatives To GoDaddy?
Do We Recommend GoDaddy?
Well, Yes we do!
We’ve been a customer of GoDaddy for years (albeit using their dedicated servers) But our overall experience with their shared plans have been great too.
If you want o host a small to medium size site, then you should have no problems. If you are looking to host a larger site, then you may want to think about upgrading to their VPS or dedicated servers.
It’s almost impossible to not take notice of when you commence a search on GoDaddy the reviews, complaints and forums dedicated to angered customers with mixed reviews and experiences.
However through this review while looking at the facts and our own data from our test site (shared server) it has performed well. For the abundance of negative and mixed reviews is this simply down to the fact that their customer numbers are so large?
After all, for any business who has over 20 million customers worldwide, surely you can accept it is near impossible to please them all?
Editor & User Ratings
GoDaddy has everything you need to create an online presence, from domains to a website builder powered by AI.
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