InMotion Hosting Review

American based InMotion is considered one of the best hosting providers in the industry for its outstanding customer service and reliability. However are they any good for UK users?
8.7/10 (Expert Score)
Product is rated as #14 in category Web Host Reviews
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Quick Facts & Checklist

Speed779 ms (over the last 6 months, updated March 2021)
Uptime99.94% (over the last 6 months, updated March 2021)
FeaturesUnmetered bandwidth, Free Domain 1st Year, Free SSL Certificate, Free Website Builder, Free Email Addresses, 30-Day Money-Back Guarantee
Hosting PlansShared, WordPress, VPS and Dedicated Servers
Support24/7 Live Chat, Phone, Email, Knowledge Base
PricingPlans start from £1.80 per month

InMotion Overview

What Is InMotion?

InMotion Hosting is a US-based company first founded in 2001. The culture at InMotion Hosting is described as ‘an honest desire to see your business succeed and grow.’

InMotion Hosting offers an incredible complete suite of flexible interconnected, open-source digital products and infrastructure technologies such as UltraStack, cloud computing and website hosting.

Currently, their products are used by thousands of small to enterprise-level business customers.

inmotion hosting review landing page

They provide shared hosting, WordPress Hosting, Managed VPS, Cloud VPS, Domain Names, and more.

Next year will be their 20th year in the market. After this impressive milestone, we came into this review expecting big things.

This comprehensive InMotion hosting review will go into exactly how well they’ve performed across their near 20-year history.

I’ll be using this review to cover all the essential elements of a good web hosting service, including speed, reliability, features, price point, customer support, and some very interesting pros and cons.

Are you looking to build your website with WordPress?

InMotion offers managed WordPress plans that are optimised by experts and come with WordPress pre-installed!

Speed & Reliability

How Fast Is InMotion?

For the average business today, speed and accessibility are becoming more critical to hosting providers than ever.

Interestingly, there is little information across InMotion Hosting’s website about its promise of page speed. This is never a good sign, and our research found that the page speed time was disappointing.

InMotion Speed Test

Unfortunately, InMotion’s average page loading time of 779 ms isn’t awe-inspiring compared to other hosts on the market. As we all know, ranking websites in Google are becoming more competitive every single day.

We’ve recently learned that speed is also factored into Google’s algorithm for dictating where you’ll appear in the rankings.

SEO strategy is key to any online business. How fast your page loads has one of the most significant impacts on your bottom line, forcing half of your traffic to bounce if it doesn’t load within two seconds.

Load Impact & Stress Test Results

We didn’t just stop at page load times. We carried out a full stress impact test on K6 (formerly known as Load Impact) using 50 Virtual Users to see how quickly the server can respond as visitors increase.

inmotion load impact

InMotion K6 Stress Test Results

You can see that even at a peak load of 50 virtual users, the average response time remained at 135 ms. This is slightly confusing. It appears that InMotions servers are stable, but why are initial page loading times so slow? This is a huge miss for InMotion Hosting.

InMotion Shared Hosting Uptime

Again, when assessing the uptime, InMotion Hosting doesn’t provide its data or guarantees, which is an exciting point for users. Without wanting to sound too negative, it is unusual that they don’t share this information.

As we’ve learned with Google’s algorithm changes and the effects of page speed, the impact of uptime is also critical to a successful online business. From our research, InMotion Hosting does score 99.94% over the last six months consistently.

This is interesting to note when more UK-based businesses request better transparency on speed and uptime when choosing a provider. We can’t understand why this information is not more accessible on their website.


Pricing & Plans

How Much Does InMotion Cost?

InMotion Hosting currently offers a wide range of hosting options. There are three options to assess for their shared hosting: Lite, Launch, Power, and Pro.

The best part about this is that each plan is incredibly different to ensure the needs of their customers are met.

It ensures no matter where you are on your business journey. There is an option for a beginner right through to an advanced agency professional.

inmotion shared pricing plans

InMotions Shared Hosting Plans

For Launch, this sets you up for £4.48 per month. Included in this plan, you’ll get a free domain, up to two websites, 50 GB SSD Storage and impressive unlimited bandwidth. Additionally, you will receive ten email addresses, free SSL, access to their security suite, and marketing tools.

The next jump up is Power which also starts at £4.48 per month. Included in this plan, you’ll get a free domain, up to 50 websites, 100 GB SSD Storage, impressive unlimited bandwidth and 50 email addresses (a considerable jump from the launch plan). Additionally, free SSL and, finally, access to their security suite and their marketing tools.

What Out For Renewal Costs

However, as we’ve seen before with other hosts, this is a clever marketing technique. Though the initial price term seems low, the ‘Power’ plan will cost you £11.50 per month on renewal, and considerably more than the renewal rate of £7.90 with the ‘Launch’ plan.

Finally, the most superior option is Pro which starts at £10.70 per month. This plan includes a free domain, up to 100 websites, 200 GB SSD Storage, impressive unlimited bandwidth, unlimited email addresses, free SSL, and finally, access to their security suite. Their marketing tools, and Pro Support, which guarantees guarantees guarantees 99.99% uptime for your website.

This range in price makes InMotion pretty affordable. However, how does it rank in comparison to its competitors?

InMotion vs Competitors Prices

Host Provider
inmotion hosting logo
VS
hostgator brand logo
VS
a2hosting brand logo
Shared Hosting
WordPress Hosting
VPS Hosting


Help & Support

So, How About InMotions Support?

Customer support levels can be the difference between a good web provider and a very poor one. Something every business can’t go without, and InMotion makes some big promises in this space. They provide 24-hour support, seven days a week, 365 days a year, which is a great feature.

Community Support Forum

inmotion community support

InMotion has great support with plenty of resources to help you with your site

They offer support access across telephone and live chat services. The beauty of this level of customer support is that it is clear that InMotion Hosting has researched this space well.

They’ve understood the needs of their customers and the importance of accessible real-time support.

So many other hosting providers in this space do not do enough to counteract these kinds of issues. In today’s online world, we can’t look past this impressive feature.

Does expert help matter to you?

If you’re looking for expert help with setting up your plan or even troubleshooting any issues you might have. InMotion is there 24/7!

Features & Products

What Features & Services Do InMotion Offer?

We’ve already listed out quite a few (of the many) features on InMotion Hosting so far. However, let’s go back a few steps and drill down to what should be the essential features for a new business that has never used a service like this before.

InMotion Shared Hosting Features & Comparison

Main FeaturesLiteLaunchPowerPro
Websites1250100
Storage10 GB50 GB100 GB200 GB
BandwidthUnlimitedUnlimitedUnlimitedUnlimited
Free Domain Name✖︎✔︎✔︎✔︎
Free SSL Certificate✔︎✔︎✔︎✔︎
Daily Backups✔︎✖︎✖︎✖︎
24/7 customer service✔︎✔︎✔︎✔︎
Money back guarantee✔︎✔︎✔︎✔︎

The plan and pricing structure are incredibly reasonable. Each step between launch, power and pro makes a jump without heavily inflating the cost or commitment.

In particular, the launch plan is one of the best plans we’ve seen for a beginner’s web hosting platform. The benefit of having unlimited bandwidth is excellent for an entry-level product.

inmotion cpanel

InMotions cPanel interface is fairly easy to use

Secondly, InMotion Hosting has thought a lot about its customer service. 24/7 customer service is hugely impressive.

This is a great assurance for a new business or someone who isn’t confident working across a new platform. If you ever get stuck or need support quickly, there is help available.


Security & Protection

How Secure Is InMotion?

One of the most impressive parts of InMotion Hosting is how much effort has been put into security across their platform. Not only this but the fact that a high level of security features is included across all plans (even the entry-level ones).

As we know, when security across a web service breaks down or is victim to a hack or breach, the whole business can break down.

The long-term effects of a security breach can damage brand perception, trust and transparency with customers.

InMotion Hosting has recognised the challenges UK business faces and created a security system and promise that addresses precisely what customers want.

Plenty Of Security Options

With many preventative measures, InMotion Hosting provides the following security features to their customers:

  • Password Protect Directories Easily password-protect entire directories with a user-specified login name and password.
  • Leech Protection This feature prevents outside users from accessing secure areas of your website. This usually happens when a user gives out the password information publicly.
  • IP Deny Manager IP Deny Manager prevents abuse by allowing a user to restrict a single IP or a range of IP addresses from accessing the servers.
  • SSH/Shell Access For more advanced users, SSH access allows a user to connect and transfer files securely over the internet.
  • GnuPG Keys This tool allows users to create temporary public access to private areas. Length of access can be defined too. Be it years, weeks, or days!
  • SSL/TLS Manager – This tool allows users to create temporary public access to private areas. Length of access can also be defined too. Be it years, weeks, or days!
  • HotLink Protection – HotLink protection prevents users from stealing your bandwidth by blocking access to other websites that hotlink to your images or content.

These types of features are not openly seen in other web hosting services. I think it’s clear to see that InMotion has got security down to a fine art – and one that has no chance of being stolen!

Is Security an important factor for you?

Always Safe & Secure. InMotion monitors and defends your web hosting from online threats. Take a look and see what’s included!

Pros & Cons

What We Like & Dislike About InMotion


What Are The Alternatives To InMotion?

Hostinger Best for cheap pricing

From shared hosting and domains to VPS – Hostinger has all you need for online success

Bluehost Best For Beginners

Whether you’re looking to create a website, blog or online store, Bluehost offer a wide range of plans to get you started.

A2 Hosting Fastest Shared Hosting

A high performing web host with an exclusive SwiftServer platform and Turbo Servers that load pages up to 20X faster!

Hostgator Great value option

With a ton of website hosting options, free SSL , easy WordPress installs, and a free domain for a year, its hard to ignore this budget host provider!

GreenGeeks Best “Green” Hosting

A web hosting platform specially engineered for speed, security & scalability while being eco-friendly. Backed by 24/7 expert support

Final Thoughts

Do We Recommend InMotion?

So far, our overall experience in understanding InMotion Hosting has been positive. InMotion Hosting performs exceptionally well in two significant areas of uptime and customer support.

Furthermore, it is also worth noting that standard industry practice for money-back guarantees typically falls around the 30-day mark. But not for InMotion Hosting.

They’re so confident in their service that they provide up to 90 days of business, VPS, and reseller hosting plans.

This is quite a great offer compared to their competitors (for shared hosting options, they only offer a 30-day money-back guarantee.)

However, if you are UK based user, there are better options out there for you.

Ready to give InMotion a go?

InMotion offers excellent web hosting solutions for your business—Premium web hosting with 24/7/365 technical support. Head over to now to see if it’s a good fit for you!

Overall Score

Editor & User Ratings

8.8Expert Score
InMotion Hosting

Great for scaling your business! If you’re looking for a solid, secure and reliable web host, then look no further!

Speed & Reliability
8.5
Pricing & Plans
8.9
Help & Support
8.7
Features & Products
8.8
Security & Protection
8.5

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