Liquid Web Review – The Best Host for Your Site?

LiquidWeb has been in the managed web hosting space for nearly 25 years, offering feature packed hosting solutions to it's users, but is it really worth the high price?
9.1/10 (Expert Score)
Product is rated as #3 in category Web Host Reviews
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Quick Facts & Checklist

Updated January 2022

Speed402 ms (June 2021 to January 2022)
Uptime99.99% (June 2021 to January 2022)
Features2 TB bandwidth, Unlimited Email, Free SSL Certificate, Staging Site, Beaver Builder Lite, 30-Day Money-Back Guarantee
Hosting PlansWordPress, VPS, Cloud, and Dedicated Servers
Support24/7 Live Chat, Phone, Email, Knowledge Base
PricingPlans start from £8.99 per month 

Liquid Web Overview

What Is Liquid Web?

Liquid Web Hosting has been around for 24 years. They describe their mission as a ‘company devoted to web and cloud professionals like you.’ As a business, their focus is so that their customers can grow their business and focus on what matters.

They like to encourage their customers to leave the web hosting to the professionals, which is an excellent way of making your business run that little bit smoother.

They claim that their focus ‘translates to products, services and support designed specifically for mission-critical sites, stores and applications. With a clear emphasis on helping their customers grow.

liquid web review landing page

Liquid Web Hosting also claims that they have the industry’s best customer loyalty. This Liquid Web hosting review will look into to assess whether this claim is valid.

They also claim to have over 45,000 customers in over 150 countries worldwide, with over half a million sites under their management. Impressive figures for a company that has been around 22 years—clearly a sign of continuous growth.

One part of their website is clear, and that is how helpful the team at Liquid Web claims to be. This review will focus mainly on this claim. At first glance, it seems that this unique selling point is something they are aiming to push.

The hosting they provide includes WordPress Hosting and Managed VPS, Cloud VPS, Dedicated servers and more.

Liquid Web’s Alternative Hosting Packages

This comprehensive Liquid Web review will go into exactly how well they’ve performed across their 22-year history.

Here’s a complete look at our hands-on test with Liquid Webs Managed WordPress plans. Please keep reading to see what we found.

Are you looking to step up to VPS hosting?

Liquid Web is our number 1 rated VPS provider, boasting speeds faster than AWS and Rackspace. They offer fully managed cloud-based servers. Head on over and get started today!

Speed & Reliability

How Fast Is Liquid Web?

For the average business today, speed and accessibility are becoming more critical to hosting providers than ever. When it comes to speed, Liquid Web has an excellent history across the web hosting space.

This is an excellent sign. Google is becoming more competitive every day since we’ve understood that speed is also factored into Google’s ranking algorithm.

Liquid Web Speed Test

As you can see in the results above, our Liquid Web test site responded with an initial load time of 402 milliseconds. This is a good rating, but not the fastest. We’ve seen quicker from other web hosts.

Load Impact & Stress Test Results

However, loading times alone don’t paint the entire picture of performance, so we also check out how host plans fare under a bit of stress.

To do this, we use the K6 Load Impact tool to check out how our test site performs with up to 50 concurrent virtual visitors for five minutes.

liquid web load impact

Liquid Web K6 Stress Test Results

Overall, as you can see from the graph above, the response time (blue line) didn’t substantially increase as the test progressed.

Even when 50 virtual users (represented by the grey line) accessed the site simultaneously, the response time remained stable. This is excellent compared with many of the other we’ve hosts we’ve reviewed so far.

Liquid Web Hosting Uptime

When assessing the uptime, again, Liquid Web has an array of glowing reviews online. As we’ve learned with Google’s algorithm changes and the effects of page speed, the impact of uptime is also critical to a successful online business.

Liquid Web currently offers an uptime guarantee to all customers. This kind of promise is a great way to ensure credibility and transparency with your customers. Our research shows that Liquid Web’s uptime score has been 99.99% over the last six months!

As we know, more UK-based businesses are moving online. Not just due to the rise and popularity of online point of sale but also due to COVID19, when many UK-based companies had no option but to close their bricks and mortar stores.

It is excellent that web hosting platforms such as Liquid Web provide a great space for business owners to trade online with excellent speeds and guaranteed uptime to keep you afloat.

Is Speed & Performance important to you?

Liquid Web’s managed WordPress hosting solutions provide you with the power of a dedicated server and the flexibility of cloud hosting. With 100% uptime and lightning-fast speeds, what’s not to like?

Pricing & Plans

How Much Does Liquidweb Cost?

Liquid Web Hosting currently offers a wide range of hosting options. There are an impressive seven options to assess in terms of their managed WordPress hosting options (which they are best known for providing). These are Spark, Maker, Designer and Builder, Producer, Executive and Enterprise.

liquidweb pricing

Liquid Webs’ Managed WordPress Hosting Plans

The best part about this is that each plan is incredibly different to ensure the needs of their customers are met. Across other web hosting platforms, seven is the highest amount of plan options we’ve seen.

The benefit to this is that it can ensure that no matter where you are on your business journey, there is an option for a beginner right through to an advanced professional.

However, having seven different plans to go through and explore will be a negative point for some customers.

Offering too much across too many plans can be confusing and require time and effort in researching. If you are new to web hosting providers, this complexity may prevent you from choosing Liquid Web.

In terms of each plan, we will analyse what their unique selling point is.

The ‘Spark’ Plan

For Spark, this will set you back at £13.65 per month. This plan includes one site, 15 GB storage, reasonable 2 TB bandwidth, 30-day backups, impressive unlimited email accounts, Beaver Builder Lite and iThemes Security Pro and iThemes Sync.

The ‘Maker’ Plan

The next jump is Maker, which will set you back at £56.70 per month. Quite a significant jump in price from Spark to Maker. This plan includes up to 5 sites, 40 GB storage, 3 TB bandwidth, 30-day backups, impressive unlimited email accounts, Beaver Builder Lite and iThemes Security Pro and iThemes Sync.

The ‘Designer’ Plan

Then up next, we have Designer who will set you back £78.32 a month. This plan includes up to ten sites, 60 GB storage, impressive 4 TB bandwidth, 30-day backups, impressive unlimited email accounts, Beaver Builder Lite and iThemes Security Pro and iThemes Sync.

The ‘Builder’ Plan

Again moving along the plans, we have Builder, which will set you back £107 a month. This plan includes up to 25 sites, 100 GB storage, impressive 5 TB bandwidth, 30-day backups, impressive unlimited email accounts, Beaver Builder Lite and iThemes Security Pro and iThemes Sync.

The ‘Producer’ Plan

Next, we have Producer, which takes a massive jump from Builder and will set you back £143.20 a month. This plan includes up to 50 sites, 300 GB storage, impressive 5 TB bandwidth, 30-day backups, impressive unlimited email accounts, Beaver Builder Lite and iThemes Security Pro and iThemes Sync.

The ‘Executive’ Plan

Then again, at nearly double the cost, we have Executive, which will set you back £263 per month. This plan includes up to a massive 100 sites, 500 GB storage, ultra-impressive 10 TB bandwidth, 30-day backups, impressive unlimited email accounts, Beaver Builder Lite and iThemes Security Pro and iThemes Sync.

The ‘Enterprise’ Plan

Finally, we have Enterprise, a considerable investment setting you back at £479 per month.

This plan includes up to an unbelievable 250 sites, 800 GB storage, ultra-impressive 10 TB bandwidth, 30-day backups, impressive unlimited email accounts, Beaver Builder Lite and iThemes Security Pro and iThemes Sync.

Interesting to note that Liquid Web does offer 14 days free trial to test out the platform before you commit.

As part of this trial, they don’t take your credit card or payment details as they claim that they are ‘so confident you’ll like it we don’t even ask for a credit card.’ This offer is a massive temptation to new customers who may be nervous about committing.

As you can see, these prices climb quickly if you need more resources from your hosting plan, but how do they compare to other providers on the market?

Liquid Web vs. Competitors WordPress Prices

Host Provider
liquid web brand logo
VS
kinsta brand logo
VS
wp engine brand logo
Websites
1
VS
1
VS
1
Storage
15 GB
VS
10 GB
VS
10 GB
Bandwidth
2 TB
VS
25K Visits
VS
50 GB

Help & Support

How Good Is Liquid Webs Support?

Customer support levels can be the difference between a good web hosting provider and a very poor one. Something every business can’t go without, and Liquid Web makes some big promises in this space.

Their level of customer service and support is one of their most highlighted features across their website.

liquidweb support

Liquid Web offers great support across multiple platforms

They offer support access across telephone and live chat services 24 hours a day across 365 days of the year.

The beauty of this level of customer support is that it is clear that Liquid Web has researched what its customers want. They’ve understood the needs of their customers and the importance of accessible real-time support.

Excellent Knowledge Base

liquidweb knowledge base

Liquid Web has plenty of resources to help you get up an running

So many other hosting providers in this space do not do enough to counteract this kind of issue. In today’s online world, we can’t look past this impressive feature.

They claim that they are ‘The Most Helpful Humans In Hosting,’ and we agree.

Is expert support important to you?

If you need advice or support, work with one of Liquid Web’s 250+ Windows, Cisco and Red Hat Linux Certified technicians quickly and on your first contact!

Features & Products

What Features & Services Do Liquid Web Offer?

We’ve already listed out quite a few (of the many) features of Liquid Web so far. However, let’s go back a few steps and drill down to what should be essential features for a new business that has never used a service like this before.

The plan and pricing structure are pretty reasonable. While there are seven options, which could turn someone off if you drill down on their offerings, this in-depth way of choosing a plan could also ensure you are only paying for the type of features you’ll need.

Even at their most entry-level plan, Spark, this basic ‘entry level’ plan still has a great set of features to get you off and running at only £13.65 per month. This plan includes one site, 15 GB storage, reasonable 2 TB bandwidth, 30-day backups, and impressive unlimited email accounts. 

liquidweb dashboard

Liquid Web have an intuitive customer dashboard

Secondly, Liquid Web has thought a lot about its customer service. 24/7 customer service is hugely impressive.

This is a great assurance for a new business or someone who isn’t confident working across a new platform. If you ever get stuck or need support quickly, there is help available.


Security & Protection

Is My Website Secure With Liquidweb?

The Liquid Web team clearly understands security. It states on their website, ‘We include security, the performance-enhancement of a CDN and DDoS protection – and we include them at no charge. Why? Because we know they are that important. Your success is our business.’

The relief that they provide such an excellent level of security as part of their plans is fantastic. Not all web hosting providers do this.

liquidweb security

Liquid Web offer plenty of security add ons to secure your site

We also like that should you choose to, you can upgrade or ‘add on’ to your level of security. It is easy to do so.

For example, if you want more protection, each of these add-ons can be enhanced, changed, or added to a wide selection of products. These include SSL, domain registration to PCI Compliance Scanning and Firewalls with VPN.

It is a clever way to help Liquid Web continue to engage with their customers and draw them in enough to spend more money with the web hosting provider. It also ensures that smaller-scale businesses they are not paying for unnecessary over-the-top levels of security.

As we know, when security across a web service breaks down or is victim to a hack or breach, the whole business can break down. The long-term effects of a security breach can damage brand perception, trust and transparency with customers.

Liquid Web has recognised the challenges faced by UK businesses and created a security system and promise which addresses precisely what customers want.

Liquid Web Security Features

With many preventative measures, Liquid Web provides the following security features to their customers as an add on:

  • Acronis Cyber Backups An external backup solution provides encrypted incremental and full-server backups stored safely in the cloud.
  • Cloud BackupsAutomatic daily or on-demand backups keep your server’s data physically isolated for maximum security.
  • Storage Area Network (SAN)Keep your critical data in a Liquid Web SAN, a highly scalable and fault-tolerant network storage cluster.
  • Cloud Block StorageAdd flexibility to your cloud infrastructure by creating movable blocks of storage that easily handle big data.
  • Log Storage – Log Storage allows you to store, monitor, and manage your server logs.
  • Cloud Object Storage Highly redundant and cost-efficient object storage frees up space to any server and accessible via API calls.
  • Firewalls & VPNEnsure business resiliency by protecting your servers from malicious Internet traffic.
  • Compliance Assistance Protect your customer’s sensitive data with the most secure hardware and software, crafted to your business.
  • Data ProtectionLiquid Web can help you protect your site and ensure it stays protected, giving you more time to focus on your business.
  • DDoS Attack Prevention – Real-time monitoring mitigates traffic to shield your website and server from sudden attacks.
  • Server Protection Hardened configurations provide time-saving modifications to your OS enhancing security, reliability, and compatibility.
  • Web Application ProtectionA web application firewall requires no additional hardware and delivers stability to web applications with customisable rules.
  • Alert Logic Security & Compliance Suite Protect your hosted infrastructure with a comprehensive, end-to-end security and compliance solution.

How important is security to you?

Liquid Web offers a wide selection of security add ons that cover all your needs, from an SSL or domain registration to PCI Compliance Scanning and Firewalls with VPN!

Pros & Cons

What We Like & Dislike About Liquid Web


What Are The Alternatives To Liquid Web?

SiteGround

SiteGround manages WordPress sites easily with more freedom, excellent features and great pricing!

Bluehost

Everything your WordPress website needs from start-up to success. Our favourite budget WordPress host!

Kinsta

A top managed WordPress hosting provider that takes care of all your needs with cutting-edge technology and super fast speed.

Cloudways

Managed WordPress hosting aimed at individuals and businesses looking for a complete hosting experience.

Hostinger

Feature-rich web hosting with everything you need to start, host and manage your website.

A2 Hosting

A2 Hosting is one of the leaders In optimised WordPress hosting offering great prices and enhanced features!

HostGator

HostGators low-cost WordPress hosting offers lots of freebies, easy installation and 1-click installs.

Final Thoughts

Do We Recommend Liquid Web?

Absolutely! Liquid Web has an excellent reputation for WordPress hosting with its high performance, 100% uptime, regular backups, high security, and lightning-fast customer support. However, it’s not the cheapest hosting provider, but not the most expensive either!

Yes, you have to pay a bit more than other providers offering WordPress hosting. However, suppose you want sites to rank higher, perform better, and build a great all-around experience for your users. In that case, there’s no denying that Liquid Web is a great solution to speed up your site.

Overall our experience of using Liquid Web has been excellent. Liquid Web performs exceptionally well in three big areas of uptime, speed, and customer support.

It’s worth noting that where Liquid Web truly shines is with their VPS and dedicated hosting solutions. It has come out on top in our ‘Best Vps Hosting’ ‘Best Dedicated Hosting’ provider lists!

Are you ready to go with Liquid web ?

Not every project is created equal, so why should every hosting plan be? Liquid Web specialises in understanding your goals and engineering a tailored solution that helps you reach your business goals faster. Head on over and take a look!

Overall Score

Editor & User Ratings

9.2Expert Score
Liquid Web Hosting

Feature-packed, managed WordPress hosting with lightning fast page loading speeds!

Speed & Reliability
9.2
Pricing & Plans
9
Help & Support
9
Features & Products
9
Security & Protection
9.4

Author

  • emily gibson profile

    Emily has been a Content Writer and SEO Consultant for the last 10 years. She is passionate about helping people understand about search engine optimisation and has designed courses and materials for numerous digital marketing agencies.

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