Liquid Web Review

LiquidWeb has been in the managed web hosting space for nearly 25 years, offering feature packed hosting solutions to it's users, but is it really worth the high price?
9.1/10 (Expert Score)
Product is rated as #3 in category Web Host Reviews
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Quick Facts & Checklist

Speed88ms (over the last 6 months, updated March 2021)
Uptime100% (over the last 6 months, updated March 2021)
Features2 TB bandwidth, Unlimited Email, Free SSL Certificate, Staging Site, Beaver Builder Lite, 30-Day Money-Back Guarantee
Hosting PlansWordPress, VPS, Cloud, and Dedicated Servers
Support24/7 Live Chat, Phone, Email, Knowledge Base
PricingPlans start from £8.99 per month 

Liquidweb Overview

What Is Liquidweb?

Liquid Web Hosting has been around for 24 years. They describe their mission as a ‘company totally devoted to web and cloud professionals like you’ which is a pretty broad mission.

As a business, their focus is so that their customers can grow their business and focus on what matters.

They like to encourage their customers to leave the web hosting to the professionals, which is a nice way of making your business run that little bit smoother.

They claim that their focus ‘translates to products, services and support designed specifically for mission-critical sites, stores and applications’ a clear emphasis is placed on helping their customers grow.

liquid web review landing page

Liquid Web Hosting also claim that they have the industry’s best customer loyalty, something which this web hosting review will look deeply into to assess whether this is wrong or right.

They also claim to have over 45,000 customers in over 150 countries worldwide with over half a million sites under their management. Impressive figures for a company that has been around 22 years. Clearly a sign of continuous growth. 

One part of their website is clear and that is how helpful the team at Liquid Web claim to be. This review will focus a largely on this claim. At first glance, it seems that this unique selling point is something they are aiming to push.

The type of hosting they provide include WordPress Hosting a well as Managed VPS, Cloud VPS, Dedicated servers and more.

Liquid Web’s Alternative Hosting Packages

This comprehensive Liquid Web review of will go into exactly how well they’ve performed across their 22 year history.

Here’s a complete look at our hands-on test with Liquid Webs managed WordPress plans, keep reading to see what we found.

Looking to step up to VPS hosting?

Liquid Web is our number 1 rated VPS provider, boasting speeds faster than AWS and Rackspace, they offer fully managed, cloud-based servers. Head on over and get started today!


Speed & Reliability

How Fast Is Liquidweb?

For the average business today, speed and accessibility are becoming more critical to hosting providers than ever. When it comes to speed, Liquid Web have an excellent history across the web hosting space. 

This is a great sign as we all know, Google is becoming more competitive every single day. Since we’ve understood that speed is also factored into Google’s algorithm for dictating where in the rankings you’ll show up.

Liquid Web Speed Test

As you can see in the results above, our Liquid Web test site responded with an initial load time of 88 milliseconds. This is a really and impressive quick rating, faster, one of the fastest we’ve seen from any web host!.

Load Impact & Stress Test Results

However, loading times alone don’t paint the entire picture when it comes to performance, so we also check out how host plans fare under a bit of stress.

To do this, we use the K6 Load Impact tool to check out how our test site performs with up to 50 concurrent virtual visitors over a period of five minutes.

liquid web load impact

Liquid Web K6 Stress Test Results

Overall, as you can see from the graph above, the response time (blue line) didn’t substantially increase as the test progressed.

Even when 50 virtual users (represented by the grey line) were accessing the site at the same time, the response time remained stable. This is excellent compared with many of the other we’ve hosts we’ve reviewed so far.

Liquid Web Hosting Uptime

When assessing the uptime, again Liquid Web have an array of glowing reviews online. As we’ve learnt with Google’s algorithm changes and the affects of page speed, the impact of uptime is also critical to a successful online business.

Liquid Web currently offer a 100% uptime guarantee to all customers. This kind of promise is a great way to ensure credibility and transparency with your customers. Our research shows that over the last 6 months Liquid Web’s uptime score is at 100%!

As we know, more UK-based businesses are moving online. Not just due to the rise and popularity of online point of sale, but also due to COVID19 when a lot of UK based businesses had no option but to close their bricks and mortar stores.

It is great that web hosting platforms such as Liquid Web are not just providing a great space for business owners to trade online, but also with great speeds and a guaranteed uptime to keep you a float.

Is Speed & Performance important to you?

Liquid Web’s managed WordPress hosting solutions provide you with the power of a dedicated server and the flexibility of cloud hosting. With 100% uptime and lightning fast speeds, whats not to like?

Pricing & Plans

How Much Does Liquidweb Cost?

Liquid Web Hosting currently offers a wide range of hosting options. In terms of their managed WordPress hosting options (which they are best known for providing) there are an impressive seven options to assess. These are Spark, Maker, Designer and Builder, Producer, Executive and Enterprise.

liquidweb pricing

Liquid Webs’ Managed WordPress Hosting Plans

The best part about this is that each plan is incredibly different to ensure the needs of their customers are met. Across other web hosting platforms, seven is the highest amount of plan options we’ve seen.

The benefit to this is that it can ensure that no matter where you are on your business journey there is an option for a beginner right through to an advanced professional.

However, having seven different plans to go through and explore will be a negative point for some customers.

Offering too much across too many plans can be confusing and require time and effort in researching. If you are new to web hosting providers, this complexity may put you off choosing to work with Liquid Web.

In terms of each plan, we will analyse what their unique selling point is.

The ‘Spark’ Plan

For Spark this will set you back at £13.65 per mont. Included in this plan is 1 site, 15 GB storage, reasonable 2 TB bandwidth, 30 day backups, impressive unlimited email accounts, Beaver Builder Lite and iThemes Security Pro and iThemes Sync.

The ‘Maker’ Plan

The next jump is Maker which will set you back at £56.70 per month. Quite a significant jump in price from Spark to Maker. Included in this plan is up to 5 sites, 40 GB storage, great 3 TB bandwidth, 30 day backups, impressive unlimited email accounts, Beaver Builder Lite and iThemes Security Pro and iThemes Sync.

The ‘Designer’ Plan

Then up next we have Designer which will set you back £78.32 a month. Included in this plan is up to ten sites, 60 GB storage, impressive 4 TB bandwidth, 30 day backups, impressive unlimited email accounts, Beaver Builder Lite and iThemes Security Pro and iThemes Sync.

The ‘Builder’ Plan

Again moving along the plans we have Builder which will set you back £107 a month. Included in this plan is up to 25 sites, 100 GB storage, impressive 5 TB bandwidth, 30 day backups, impressive unlimited email accounts, Beaver Builder Lite and iThemes Security Pro and iThemes Sync.

The ‘Producer’ Plan

Next we have Producer which again takes an extremely large jump from Builder and will set you back £143.20 a month. Included in this plan is up to 50 sites, 300 GB storage, impressive 5 TB bandwidth, 30 day backups, impressive unlimited email accounts, Beaver Builder Lite and iThemes Security Pro and iThemes Sync.

The ‘Executive’ Plan

Then again nearly doubling the cost we have Executive which will set you back £263 per month. Included in this plan is up to a massive 100 sites, 500 GB storage, ultra impressive 10 TB bandwidth, 30 day backups, impressive unlimited email accounts, Beaver Builder Lite and iThemes Security Pro and iThemes Sync.

The ‘Enterprise’ Plan

Finally, for the plan to end all plans we have Enterprise which is a huge investment setting you back at £479 per month.

Included in this plan is up to an unbelievable 250 sites, 800 GB storage, ultra impressive 10 TB bandwidth, 30 day backups, impressive unlimited email accounts, Beaver Builder Lite and iThemes Security Pro and iThemes Sync.

Interesting to note that Liquid Web do offer 14 days free trial to test out the platform before you commit.

As part of this trial, they don’t take your credit card or payment details as their claim is that they are ‘so confident you’ll like it we don’t even ask for a credit card.’ This offer is a huge temptation to new customers who may be nervous to commit.

As you can see, these prices climb quickly if you need more resources from your hosting plan, but how do they compare to other providers on the market?

Liquid Web vs Competitors WordPress Prices

Host Provider
liquid web brand logo
VS
kinsta brand logo
VS
wp engine brand logo
Websites
1
VS
1
VS
1
Storage
15 GB
VS
10 GB
VS
10 GB
Bandwidth
2 TB
VS
25K Visits
VS
50 GB

Help & Support

How Good Is Liquid Webs Support?

Customer support levels can be the difference between a good web hosting provider and a very poor one. Something every business simply can’t go without and Liquid Web make some big promises in this space.

In fact, their level of customer service and support is one of their most highlighted features across their website. 

liquidweb support

Liquid Web offers great support across multiple platforms

They offer support access across telephone and live chat services 24 hours a day across 365 days of the year.

The beauty of this level of customer support is that it is clear that Liquid Web has researched what their customers want. They’ve understood the needs of their customers and the importance of accessible real-time support.

Excellent Knowledge Base

liquidweb knowledge base

Liquid Web has plenty of resources to help you get up an running

So many other hosting providers in this space, simply do not do enough to counteract these kind of issues. In today’s online world, we simply couldn’t look past this impressive feature.

Their claim is that they are ‘The Most Helpful Humans In Hosting’ and we are leaning towards agreeing with them.

Is expert support important to you?

If you need advice or support, work with one of Liquid Web’s 250+ Windows, Cisco and Red Hat Linux Certified technicians quickly and on your first contact!

Features & Products

What Features & Services Do Liquid Web Offer?

We’ve already listed out quite a few (of the many) features of Liquid Web so far. However, let’s go back a few steps and drill down to what should be the most important features for a new business that has never used a service like this before. 

The plan and pricing structure is quite reasonable. While there are seven options, which could turn someone off if you drill down on their offerings, this in depth way at choosing a plan could also ensure you are only paying for the type of features you’ll actually need.

Even at their most entry level plan Spark, this basic ‘entry level’ plan still has a great set of features to get you off and running at only £13.65 per month. Included in this plan is 1 site, 15 GB storage, reasonable 2 TB bandwidth, 30 day backups and impressive unlimited email accounts. 

liquidweb dashboard

Liquid Web have an intuitive customer dashboard

Secondly, Liquid Web have clearly thought a lot into their customer service. 24/7 customer service is hugely impressive.

For a new business, or someone who isn’t totally confident working across a new platform, this is a great assurance that if you ever get stuck or need support quickly, there is help available.


Security & Protection

Is My Website Secure With Liquidweb?

The team at Liquid Web clearly understand security as it states on their website ‘We include security, the performance-enhancement of a CDN and DDoS protection – and we include them at no charge. Why? Because we know they are that important. Your success is our business.’

The relief that they provide such a great level of security as part of their plans is fantastic. Not all web hosting providers do this. 

liquidweb security

Liquid Web offer plenty of security add ons to secure your site

What we also like about Liquid Web is that should you choose to you can upgrade or ‘add on’ to your level of security it is easy to do so.

For example, if you want more protection each of these add-ons can be enhanced, changed, or added on to with a wide selection of products that cover all your needs, from an SSL or domain registration to PCI Compliance Scanning and Firewalls with VPN.

A clever way to also help Liquid Web continue to engage with their customers, but also draw them in enough to spend more money with the web hosting provider. It also ensures that for smaller scale businesses they are not paying for unnecessary over the top levels of security. 

As we know, when security across a web service breaks down or is victim to a hack or breach, the whole business can break down. The long term effects of a security breach can damage brand perception, trust and transparency with customers. 

Liquid Web has clearly recognised the challenges faced by UK business and created a security system and promise which addresses exactly what customers want.

Liquid Web Security Features

With a number of preventative measures, Liquid Web provides the following security features to their customers as an add on:

  • Acronis Cyber Backups An external backup solution provides encrypted incremental and full-server backups, stored safely in the cloud.
  • Cloud BackupsAutomatic daily or on-demand backups keep your server’s data physically isolated for maximum security.
  • Storage Area Network (SAN)Keep your critical data in a Liquid Web SAN, a highly scalable and fault tolerant network storage cluster.
  • Cloud Block StorageAdd flexibility to your cloud infrastructure by creating movable blocks of storage that easily handle big data.
  • Log Storage – Log Storage allows you to store, monitor, and manage your server logs.
  • Cloud Object Storage Highly redundant and cost-efficient object storage frees up space to any server and accessible via API calls.
  • Firewalls & VPNEnsure business resiliency by protecting your servers from malicious Internet traffic.
  • Compliance Assistance Protect your customer’s sensitive data with the most secure hardware and software, crafted to your business.
  • Data ProtectionLiquid Web can help you protect your site and ensure it stays protected, giving you more time to focus on your business.
  • DDoS Attack Prevention – Real-time monitoring mitigates traffic to shield your website and server from sudden attacks.
  • Server Protection Hardened configurations provide time-saving modifications to your OS enhancing security, reliability, and compatibility.
  • Web Application ProtectionA web application firewall requires no additional hardware and delivers stability to web applications with customisable rules.
  • Alert Logic Security & Compliance Suite Protect your hosted infrastructure with a comprehensive, end-to-end security and compliance solution.

How important is security to you?

Liquid Web offer a wide selection of security add ons that cover all your needs, from an SSL or domain registration to PCI Compliance Scanning and Firewalls with VPN!

Pros & Cons

What We Like & Dislike About Liquid Web


What Are The Alternatives To Liquid Web?

Siteground

Siteground manages WordPress sites easily with more freedom, excellent features and great pricing!

Bluehost

Everything your WordPress website needs from start-up to success. Our favourite budget WordPress host!

Kinsta

A top managed WordPress hosting provider that takes care of all your needs with cutting-edge technology and super fast speed.

Cloudways

Managed WordPress hosting aimed at individuals and businesses looking for a complete hosting experience.

Hostinger

Feature-rich web hosting with everything you need to start, host and manage your website.

A2 Hosting

A2 Hosting is one of the leaders In optimised WordPress hosting offering great prices and enhanced features!

Hostgator

Hostgators low-cost WordPress hosting offers lots of freebies, easy installation and 1-click installs.

Final Thoughts

Do We Recommend Liquid Web?

Absolutely! Liquid Web has a great reputation for WordPress hosting with its high-performance, 100% uptime, regular backups, high security, and lightning-fast customer support. However it’s not the cheapest hosting provider, but not the most expensive either!

Yes, you have to pay a bit more than other providers offering WordPress hosting. However, if you want sites to rank higher, perform better, and build a great all-around experience for your users, there’s no denying that Liquid Web is a great solution to speed up your site.

Overall our experience of using Liquid Web has been excellent. It’s clear that Liquid Web performs particularly well in three big areas of uptime, speed, and customer support.

It’s worth noting that where Liquid Web truly shines is with their VPS and dedicated hosting solutions. It has come out on top in both our Best Vps Hosting’ & ‘Best Dedicated Hosting’ provider lists!

Are you ready to go with Liquid web ?

Not every project is created equal, so why should every hosting plan? Liquid Web specialise in understanding your goals and engineering a tailored solution that helps you reach your business goals faster. Head on over and take a look!

Overall Score

Editor & User Ratings

9.2Expert Score
Liquid Web, Top for server speed and stability!

Feature-packed, managed WordPress hosting with lightning fast page loading speeds!

Speed & Reliability
9.2
Pricing & Plans
9
Help & Support
9
Features & Products
9
Security & Protection
9.4

Other Popular Reviews

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